Privacy Policy

Last updated: 05/08/2026

Overview

The Looped Co. (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

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Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Time zone

  • Pages viewed and interactions on the site

  • Referring websites or search terms

We may also collect personal information you provide, including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Order details (including custom order information such as names for seating charts, signage, or other personalized products)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve and optimize our website and services

  • Send marketing emails (if you opt in)

Sharing Your Information

We share your personal information only when necessary to operate our business, including with:

  • Squarespace (website hosting and commerce platform)

  • Stripe or Squarespace Payments (payment processing)

  • Shipping carriers (if applicable for physical products)

  • Email marketing providers (if you subscribe to emails)

These third parties only receive the information necessary to perform their services.

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Payments

All payments are processed securely through our payment processor (such as Stripe or Squarespace Payments). We do not store full credit card information on our servers.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to:

  • Understand how visitors use our site

  • Improve website performance and user experience

  • Track analytics such as page views and traffic sources

You can disable cookies through your browser settings, but some features of the site may not function properly.

Order & Custom Product Information

When you place an order, we collect information necessary to fulfill your purchase. This may include:

  • Custom text (such as names for seating charts, signage, or invitations)

  • Event details

  • Design preferences

This information is used solely to complete your order.

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Email Communications

If you sign up for our email list, we may send you updates, promotions, or product announcements. You can unsubscribe at any time using the link in any email.

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Data Retention

We retain order information for our records unless and until you request deletion, or it is no longer needed for business or legal purposes.

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Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

To make a request, contact us using the information below.

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Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

Third-Party Services

Our website may use third-party services such as payment processors, analytics tools, and embedded content. These services have their own privacy policies governing how they handle your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons.

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Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact us at:

The Looped Co.
Email: loopedcoinquiries@gmail.com
Website: https://theloopedco.com